Frequently asked questions

BPO stands for Business Process Outsourcing. In simple words, it is delegating the responsibilities of handling middle and back office operations to reliable third party service provider outside your organisation.

IBN provides various fund services performed by Hedge Funds Managers, Fund Of Funds, Family offices and Private Equity Funds in alternative investment domain on day to day basis.

Fund services offered by IBN are:

Ease of communication is a top service priority. Day-to-day production communication is handled via email, phone, Skype, web meeting

IBN generally uses a remote connection directly in the client’s IS system (Remote Desktop, VPN, Web Services, Citrix), using the appropriate workflows, databases and files. Also document are exchanged through email, Google drive and drop box.

We, at IBN, believe in utmost privacy and security of any and all data that we work with. IBN Technologies has stringent policies in place, throughout its work processes,that ensure authenticity, confidentiality, and security of the data. Our secure servers ensure that none of the customer data goes beyond our network. IBN Technologies works like an additional limb of your own organisation. This ensure absolute transparency and visibility for you and allows control over the data you own.

Our testimonials from clients all over the world are a mark of pride that we wear for having promised, accurate, timely and reliable service provider in BPO industry.IBN earned certification for ISO 9001:2015 which is focused on meeting customer expectations and delivering customer satisfaction so you must pay attention to the customer.

With an extensive array of industry services that we provide outsourcing for, IBN provides a rare combination of expertise and variety that few business process outsourcing companies can provide. Tech-support services, both inbound and outbound, are proactive,timely, and extremely cost-effective.

Moreover, below are the 4 major benefits you will get once you outsource work to IBN

Time Benefit:

Staff Benefit:

Business Benefit:

Cost Benefit: